Our Services

continuity of operations

Peace of mind knowing your computers, network, applications, and storage devices are constantly being monitored. Disaster recovery and COOP plans are in place and tested. Hardware and software components are being routinely updated to ensure overall health, continuity, and sustainability of business operations. Help Desk support for all issues provided per LOE.

Security

Protection of your intellectual property, data, and IT assets requires multiple layers of protection including computer, network, cloud, application, and physical security. We create the policies and procedures and recommend, install, and monitor the resources to ensure you are protected from threats, both outside and inside your company.

it asset
management

Your virtual CTO will strategize and implement new IT components and architecture with an eye towards their ROI. All hardware and software components are inventoried and placed under asset management. Employees are issued consistent and updated assets. Assets are recovered from terminated employees, reconfigured, and reissued.

SERVICES

foundational SERVICES

  • Quarterly IT Review – meet with you Quarterly to discuss state of your current and future IT needs.  
  • Backups & Disaster Recovery – cloud based image backups for servers and file backups for user computers. Local backups available with additional hardware.  
  • Patch Management – Microsoft and third party updates and management for servers and user computers.  
  • Infrastructure Monitoring Software – continuous monitoring of the security & health of your IT infrastructure.  
  • Security Software – server & computer antivirus and content filtering. Record logs, and management software to provide end-to-end protection of IT assets and filter out non-business related sites and data. Firewall protection and vulnerability scans.  
  • Office 365 Business Essentials – includes 50GB email on Exchange Online, SharePoint, Office Online, OneDrive for Business, Teams and more.  
  • IT Help Desk and Support Available Hourly – Paid support available M-F/8-5.

integrative SERVICES

Everything in Foundational Services level plus:
 

  • Proactive Support – proactive monitoring & support of IT assets M-F/8-5.  
  • IT Help Desk – support monitored and managed by our ticketing system, governed by our service level agreements.  
  • IT Asset Inventory Management – of all IT assets, record keeping and annual audits.  
  • IT Asset Warranty Management – maintain database computer and server warranties to ensure you are not paying for covered parts and labor.  
  • Employee Onboarding/Offboarding – distribution of assets to new employees; backup, recovery, reconfiguration, and redistribution of assets from terminated employees.  
  • Office 365 Business Premium & Advanced Threat Protection – includes 50GB email on Exchange Online plus ATP, SharePoint, Office Pro Plus, OneDrive for Business, Teams and more  
  • Azure AD Premium P2 – Multi-Factor Authentication, Conditional Access, Identity Protection, Privileged Identity Management, much more.

SAP SERVICES

We believe that SAP failure is not an option for manufacturers. We also believe that Preventing SAP disasters start long before they happen. FitNetworks offers 3 levels of SAP service that will give you the support you need, at a fraction of the cost that it would take if you had an SAP failure. We will give you peace of mind with this specialty service. Our services include:

  • SAP Enterprise Support
  • SAP Premium Support
  • SAP BASIS Support

enterprise SERVICES

Everything in Integrative Services level plus:

  • Virtual CTO Services – translate your business needs into IT requirements to empower you to meet your business goals. Keeping you abreast of industry best practices and products.  
  • Customized IT Strategy – mapping where you are to where you need to be with an eye on ROI, to ensure you can meet you business goals.  
  • Implementation of IT Strategy – developing and implementing a phased approach to stay ahead of current needs and build out for growth.  
  • IT Project Management – assumption of your current and future IT implementations and critical systems.  
  • IT Vendor & Procurement Management – we speak their language and yours. Liaison & management of IT vendors to ensure the right products, services, and specifications are ordered and delivered.  
  • Increased IT Help Desk Support – Tier 1 support available 24/7, Tier 2+ support available M-F/8-5. Other support available for additional fees.  
  • Office 365 Enterprise E3 & Advanced Threat Protection– includes 100GB email, litigation hold on Exchange Online plus ATP, SharePoint, Office Pro Plus, OneDrive for Business, Teams, eDiscovery and much more.

Frustrated with IT?
Feel Like You Are Supporting IT, Instead of IT Supporting You?

Let FitNetworks show you a new way to doing business. We remove the complexity and frustration of a constantly evolving IT environment, so you can focus on what you do best – growing your business and making money! Set up your FREE 30-minute Network Assessment Call today and let’s see if we’re a good fit!

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